FAQ
We’ve compiled answers to some of your most frequently asked questions:
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What payment methods do you accept?
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We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
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How do I track my order?
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Once your order is shipped, you’ll receive a confirmation email with tracking information.
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Do you offer gift wrapping?
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Yes, gift wrapping options and personalized messages can be added at checkout.
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What if my order arrives damaged?
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Please email support@chewycup.com with photos of the damage within 48 hours of receiving your order. We’ll arrange a replacement or refund.
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Can I customize gift sets?
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Absolutely! Contact us at support@chewycup.com to discuss customization options.
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Do you ship internationally?
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At this time, we only ship within the United States.
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For additional questions, feel free to reach out to us at support@chewycup.com.